The Urban Cuts Barber Shop carries super-high-quality men’s grooming goods, but we understand that sometimes products just don’t “fit” or meet a specific expectation. In such a case, we’ve developed some return policies that are pretty darn fair and quite simple. Please take a moment to review our policies below.
These may be returned within 14 days of the date of purchase for a full refund to the method of payment. Product must be returned only in new, unused condition, in the original packaging, same condition as sold, with tamper-proof seals unbroken, if present, and with all literature and factory seals in place.
We will accept returns for any product purchases from us within 14 days from the day of the delivery for a refund or replacement under the following conditions and restrictions. Urbancuts.gr returns policy is to accept back any product within 14 calendar days from the date of the delivery (as is evident from the letter of the General Postal waybill or any carrier used).
The item is returned to us within 14 days delivery date at buyer’s own expense. For all returns buyer is responsible for shipping charges to ship the item back to us. You can make your own arrangements through any postal carrier but we recommend you use one who can give you a “Certificate of Posting” as, until the parcel reaches us, it’s your responsibility. Thetwobarbers.com takes on the responsibility for shipping incorrect, damaged or otherwise defective product.
You can contact us on 0030 215 5352207 to inform us if you want to replace a product or in case you have any complaints about our products and our services. Thetwobarbers.com in order to ensure a smooth and safe purchasing of a product from the buyer, is able to accept the return of it and to replace it.
You can request a product replacement via telephone 0030 215 5352207 or via mail at firstname.lastname@example.org
Once the relevant department accepts the return of the product the customer will be able to choose another product from the www.thetwobarbers.com.
For further information please contact us:
Telephone: 0030 215 5352207
Returns will be accepted if:
•The product is in a condition that can be resold (with tags of the manufacturer, without damage, soiling, etc.)
•The product was on offer at the time of purchase.
•Return your product to this address:
Urban Cuts Barber Shop
Vasileos georgiou v5 .Glyfada
If the product complies with the criteria above, please feel free to send back to us for replacement or refund. Otherwise we reserve the right not to accept returns.
Returns will NOT be accepted if:
•The product is in a condition that can’t be resold (with tags of the manufacturer, without damage, soiling, etc.)
The refund will be made using the method used for payment.
Credit / prepaid card: the refund will be credited to the card used for the purchase. The reimbursement generally takes 3-5gg working (but may take up to 14 days) to appear on the current account.
If a product has been purchased at a promotional price, the refund will be based on the promotional price.
If you have purchased the goods as part of a promotion, you will be refunded an amount corresponding to the amount paid for the goods.